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Sales Cloud Implementation & Development

Sales Cloud offers a 360 degree view of your entire customer’s journey and a consolidated platform for all your sales activities. Through Sales Cloud, clients can effectively configure, price, and quote every customer deal. It also helps monitor team performance and activities from any device, anywhere.


Create pipelines, close deals, increase productivity – all with one solution. More wins with more speed at optimal costs means profitability. For the Sales focused organization, Sales Cloud from Salesforce™ results in more wins and more profitability. Hence, the sales team becomes more productive and exceeds sales targets more frequently.

Common features include-

Account and contact management

Opportunity setup

Lead management

Sales forecasts and analytics

Campaign setup

Quote and Contract setup

Service Cloud

Service Cloud is an end to end effective and personalized customer support and management platform. By leveraging Artificial Intelligence, it provides the right information to support agents
monitor customer behaviors, and predict their actions. It takes customer support to the next level by effectively tracking customer orders, history, cases and much more in one, unified place.
Service cloud comes with the idea of anticipating and acting on customer’s needs even before the customer speaks of it. With Service Cloud from Salesforce™, redefine the way you build long lasting relationships and retain your customers.
At Wegrow Cloud, certified developers and consultants work in tandem with our customers and partners to develop and implement seamless Service Cloud solutions.

Key features of Service Cloud:
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Case Management

Knowledge Database Setup

Asset and Order Management

Service Contracts and Entitlements

Asset and order management

Service Cloud Console

Omni-Channel setup and routing

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Marketing Cloud

Salesforce Marketing Cloud is a robust platform for all your marketing initiatives which helps you to engage customers on the Web, Email, Mobile, and Social. It helps generate high quality sales-ready leads and elevate marketing campaign effectiveness. Customer journey mapping and real time events to trigger customers create a personalized experience for your customers and results in higher ROI.
Our experienced and certified resources help our clients leverage Marketing Cloud to provide comprehensive digital marketing automation and integration of marketing activities with other Salesforce products like Sales cloud, service cloud, third party apps, and so forth.

Key features of Marketing Cloud:

Send automated emails based on predefined triggers.

Harness social platforms to gain market intelligence Authoritatively.

Create insight-driven digital advertising

Send targeted mobile messages and analyze customer data on the go.

Use geo-fenced messages to tailor promotions

Marketing cloud connect-Integrate marketing cloud with other SF platforms

Audience Builder-Segment & Build target audience for your marketing campaigns.

Interaction Studio- Track your customer’s interaction with your email open rates, clicks

Commerce Cloud

Salesforce Commerce Cloud is a highly robust and scalable, cloud-based ecommerce solution. It ensures best-in-class features developed and refined over many years to provide a highly optimized ecommerce experience.
Commerce cloud offers B2B and B2C Solutions managing online orders at small as well as large scale. We also offer a seamless integration of Salesforce Commerce Cloud with Salesforce Marketing Cloud, Service Cloud, Sales Cloud, Community Cloud, etc to get you consolidated access to all useful features.

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B2C commerce solution that lets you create and manage Commerce Storefront, Merchandising and Marketing, Multi-Site Management and Localization, B2C Commerce Extensions.

Relevant to B2B Commerce setup that offers organizations to make e-commerce storefronts that are specifically designed for businesses making high volume purchases from different businesses.Perform complex calculations related to currency conversion, tax, etc in a few clicks.

This cloud offers order Management for B2C orders, returns and exchanges, inventory, products, and promotions across all channels

Einstein for commerce cloud offers various features like Einstein Product Recommendations, Einstein Predictive Sort, Einstein Search Recommendations, Einstein Commerce Insights, Einstein Search Dictionaries

Integration Integration with Sales Cloud, Service Cloud, and Marketing Cloud which can help you to have a unified view of your customers.

Reduce the wait time of the user requests, help you escalate support services

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Salesforce CPQ

Salesforce CPQ stands for Configure, Price, Quote and is usually considered an extension to your Sales Cloud. This tool allows companies to provide accurate pricing with any given product configuration scenario. Helps close complex deals faster with a structured and scalable sales process

Key features of CPQ-

Helps sell the right product combinations and customize discounts and offer special pricing, bundle pricing, or volume pricing to their customers. It helps companies handle volume discounts, total subscriptions, pre-negotiated contract pricing, and partner pricing.

Sort through a large product catalog and Once the users answer the questions, it presents all the products that match their criteria.

Create branded proposals and get customizable templates. Integrate with e-signature applications.

Configure the product bundles that help assess the products that the customers want to buy as well as products that the customers might need but they do not realize yet.

Standardized methods for recording revenue. Monitor funds, determine budgets, assess tax liability, and provide a larger picture by reporting financial items like quotes, orders, invoices, and payments.

Streamline generation of subscriptions and renewals for your services by automating the collection of subscription payments.

Salesforce Pardot

Acquire and nurture your B2B sales leads in an automated and personalized way to leverage your sales processes and build lasting customer relations. Pardot is a marketing automation platform offering email automation, targeted email campaigns and lead management for B2B sales and marketing.

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With Salesforce Pardot you can easily deliver personalized emails to your customers.Schedule the email send, A/B Test the emails, add dynamic content in emails that change based on the prospect’s engagement.

Integrate Pardot with Google Adwords so that you can manage your SEO and SEM directly from one platform. It also gives website tracking functionality.

Use automation rules for scoring your leads based on definite criteria<

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Salesforce Einstein Analytics

Salesforce Einstein Analytics is a cloud-based analytics tool offered by Salesforce. The data from Sales cloud, marketing cloud or service cloud integrates well with the Einstein analytics which helps to analyze complex and large data.

Key features of CPQ-

Einstein bots can handle everything whether it’s placing an order to changing it or deleting the order

Client retention is as important as client onboarding. By letting Artificial Intelligence maintain relationships with your customers, and also by keeping your teams updated about the business development gives you an advantage over your competitors.

It’s an alternative for machine learning, It helps to build predictions on apps via prediction builder on Salesforce fields. Either you’re looking to forecast the revenue, acquisition cost or your customer dissatisfaction rate.

Give each opportunity a score between 1 to 99 and close more deals with the help of Artificial intelligence and opportunity scoring.

Predict Sales forecasts to sales team and let them know what to expect from the source in advance based on predefined factors.

It connects with Outlook or Gmail and collects all historical data lasting to 6 months back. It captures all calendar events and mail communication which can be displayed in the activity timeline.

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